Overview

The AI Shopping Assistant guides customers throughout their shopping journey. Powered by the latest advances in AI, it communicates in natural language to create a smooth, human-like experience. The assistant can draw on multiple resources to answer a wide range of questions — from product discovery and personalized suggestions to FAQs and even post-purchase support.

The Assistant consists of:

• Connecting the AI Knowledge Base

and UI elements

• Floating Action Button and Conversation Window
• Touchpoints