Shopping Assistant Analytics
The Shopping Assistant Analytics is available at Shopping Assistant Analytics
Metrics
🔹 Number of Conversations - Total unique Assistant conversations (including exchanges)
🔹 Assistant Engagement - Share of sessions using Assistant %
🔹 Feedback rate - % of answers that received feedback
🔹 Positive rate - % of feedback that was positive
🔹 Assistant CTR - Click rate on Assistant recommendations %
🔹 Assistant Conversion Rate - Purchase rate for Assistant users (sessions with purchase and use of Assistant / total sessions) %
Conversations
- Overview of all conversations
- Possibility to filter positive/negative feedback
- Segmentation Filter
Updated 3 months ago
