Touchpoints are the moments where shoppers engage with AI and Shopping Assistants. They provide a seamless way to introduce customers to more advanced product discovery tools, while guiding them effortlessly through their shopping journey.

Touchpoints are widgets injected into a website that can interact with AI Shopping Assistant. Touchpoint can be injected into the website through Touchpoints Anchors

There are several types of touchpoints:

Detail touchpoint

Detail touchpoint provides product icebreakers — generated topics and follow-up questions that engage users in further conversation.

Category touchpoint

Autocomplete touchpoint

If you already use Search and Autocomplete, you can plug in an autocomplete touchpoint.

Coming soon!